Customer Service: Knowledge is Power!
Varilight’s Andrew Wilson reflects on the growing importance of knowledgeable personnel in customer service functions to support wholesalers. Varilight won the Best Supplier Customer Service award in this year’s EW Awards. With the current focus on smart technologies in the wiring accessories market, such as programmable lighting control products and integrated home automation systems, […]
The importance of implementing the correct lighting control strategy
By Paul Jones (pictured), UK Director of lighting controls specialist, B.E.G. UK Ltd. Around a third of all energy consumed by commercial buildings is being wasted because it is either being used inefficiently or unnecessarily or both. This level of misapplication – which is more than any other building system – can result in huge […]
Tags: B.E.G. UK Ltd, Lighting Control, Paul Jones