Electrical wholesaler recognised in Epicor Customer Excellence Awards

Westminster Electrical Wholesalers Ltd has won the UK Customer Experience category of the 2016 Epicor Customer Excellence Global Awards.

The wholesaler transformed customer experience through the quick three-month implementation and adoption of Epicor BisTrack software and, as a result, it retained its second largest customer and secured a three-year supply contract with them.

Bracknell-based Epicor Software Corporation is a global provider of industry-specific enterprise software to promote business growth.

Launched earlier this year, the global awards programme recognises innovative organisations that have successfully transformed operations by deploying Epicor solutions and services to achieve excellence in business efficiency, customer experience and overall performance.

Epicor Customer Excellence Awards programmes are run in the Americas, Asia Pacific, the United Kingdom, Middle East, India and Africa, with regional programme winners automatically considered as finalists in the global categories for overall ‘Customer of the Year’ recognition.

“Congratulations to all of our Customer Excellence Award winners that participated in the Americas, APAC, EMEA, and UK programmes – it’s truly inspiring to observe the success these businesses are achieving leveraging Epicor solutions and services,” said Joe Cowan, president and CEO, Epicor Software.